Simply The Best
Thursday, July 10th, 2008
“Well done is better than well said” - Benjamin Franklin
I like that quote and I’ll tell you why. For me, customer service will make or break a deal. I’ve actually had someone call to sell me their product and when I asked them to follow up on a specific date they actually said, “no.” If I was interested, I could visit their website when I was ready. You’re kidding me, right? Nope, he was serious, and the chances of me visiting the website and calling back in the future were slim to none.
A lot of people pride themselves on offering the best in customer service; willing to bend over backwards at any time of day for YOU, the customer. Some are being honest. Others, it’s a marketing gimmick; a lot of words. We find the same thing in mobile advertising.
A lot of people say a lot of things and when it comes down to the wire, where are they?
GoMobile isn’t like that. We say a lot of things and then we deliver. Have a question about advertising sales? Great – we do a monthly newsletter, conference calls and we’re available to chat with you on the phone or via email. Something happen to your truck? No worries, Motionadz’ engineers are on a 24/7 customer service line and they’ll get you what you need right away. Fortunately for us, we actually do what we say. Otherwise we become another greedy, flash-in-the-pan company with bitter customers.
But please don’t take our word for what we provide. Ask for our list of affiliate references. They would be happy to tell you the truth.
